Not enough time or the right expertise to keep your technology running without disruption? Needing assistance migrating your files to the cloud?
The professionals at NJS & Associates can make maintaining your computers and other devices a snap.
Your 1st Choice for Remote Support
Hardware Support
Reliable Remote Hardware Support for businesses, ensuring fast solutions without the need for an on-site visit.
Services We Offer:
Troubleshooting & Diagnosis – Pinpointing hardware issues remotely.
Setup & Configuration – Seamless integration of new devices.
Software Integration – Optimizing compatibility between hardware and software.
Performance Optimization – Enhancing system efficiency.
Security & Compliance Checks – Safeguarding your hardware and data.
How It Works:
Request Support – Contact us online or via our hotline.
Remote Access – Our technicians securely connect to your system.
Diagnosis & Resolution – Issues identified and resolved quickly.
Final Confirmation – Ensuring everything runs smoothly before concluding the session.
Why Choose Us? Expert Technicians – Certified professionals with extensive hardware expertise.
Efficient Solutions – Minimizing downtime and disruptions.
Security & Privacy – Strict data protection protocols in place.
Flexible Support – Tailored to your business needs and schedule.
Don't let hardware issues impact your business—contact us today for expert remote support!
Software Support
Fast and effective Remote Software Support to keep your business running smoothly.
Why Our Remote Software Support?
Convenience – Get assistance instantly—no need for a technician visit.
Cost-effective – Reduce expenses related to in-person service.
Expertise – Knowledgeable professionals with industry-leading software insights.
Security – Secure connections to protect your sensitive data.
Flexible Availability – Help whenever you need it, even after hours.
We've got you covered from troubleshooting to installation, updates, and maintenance. Get in touch to keep your software performing at its best.
Limited Support for iOS & Android
While remote assistance for mobile devices has limitations, we offer valuable support for common issues:
Services Provided:
Navigation Assistance – Guiding users through menus, search functions, and device settings.
Troubleshooting – Resolving page loading errors, display problems, and functionality issues.
Feature & Service Guidance – Helping users access account-specific information, transactions, and forms.
Platform-Specific Support – Customized assistance for iOS and Android.
Live Support Channels – Help via chat, email, or phone.
Tools We Use:
Remote Desktop Software – Secure interaction with mobile devices.
Mobile Device Management (MDM) – Remote monitoring and troubleshooting.
Screen Sharing Apps – Real-time assistance for mobile users.